CUSTOMER PORTAL
Sign in to your account
Use the email & password your provider gave you.
Set Up Stremio on Your TV
Pick your device — same login works everywhere
Your Login
Your provider sent you a Stremio email & password when you signed up — that's your login. Use it on every device below, no extra setup needed.
Common Questions
How many devices can I use at once?
Your login works on as many devices as you like, but your plan may limit how many can stream at the same time. If playback stops on one device when you start another, that's the limit — check with your provider if you need more.
Video keeps buffering or won't load
Try a different source/quality in the player, switch from Wi-Fi to a wired connection if possible, or restart the app. If it persists across every source, your provider may need to check your account.
I forgot my password
Your provider set this login for you, so they're the ones who can reset it — Stremio's own "forgot password" won't work for a provider-managed account. Message whoever sold you the subscription.
Do I need a VPN or extra app?
No. Just the Stremio app and the login your provider gave you — nothing else to install or configure.
Can I use this on a friend's or family member's TV too?
Yes — log in with the same email and password on any additional device. Simultaneous-stream limits from your plan still apply.
Need help beyond this guide? Contact your provider — they manage your account and billing.